Privacy policy

Effective Date: July 19, 2026

At PokePalss ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely by our payment providers; we do not store your full payment details)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of your visit

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails if you have opted in (you may unsubscribe at any time)

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Enhance your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Marketing service providers (where applicable)

  • Government authorities when required by law

These service providers may access your information only as necessary to perform services on our behalf.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information, subject to legal obligations

  • Object to or restrict certain processing

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised Effective Date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

PokePalss

Email: contact@PokePalss.shop

Phone: +1 (479) 345-1674

Business Address:
937 Rinehart Road
Fort Lauderdale, FL 33301
United States